01. All of our orders begin as a quote.
We want to make sure that we properly fulfill your order. Once your Quote is created, we'll send your Quote for review. This will allow you to Approve or place comments for corrections if needed.
Our quoting process is Free and Easy, plus our Sales and Service Team are waiting to help you with your next creative project.
02. Now your order is ready to go.
As soon as we receive your Quote Approval and Deposit, we get to work. Your order is placed on the schedule and begins to move through our process towards delivery.
Our general turn-around time for production is 10-business days. During this time we take care of product procurement, designing artwork, and prepping art for production. Rush orders are subject to additional fees.
03. Time to get your art approved.
Our Art Dept. will email you a link, within the first 5 days after your Quote becomes an Order, which provides you the opportunity to Approve or communicate any design changes.
As soon as you Approve your Artwork, we will move your project into production. Please note, design changes and postponing artwork approvals could potentially delay your order. Art changes are subject to additional fees.
04. Your order is ready for production.
After your approved art is received by production, we're ready to produce your order. Production is generally done during the last 5 days of the production schedule.
There's nothing you need to worry about at this stage. Just sit back and we'll take care of the rest.
05. Your order is complete and on it's way.
Production has completed your order, carefully packed your items, and made them ready for delivery.
You'll receive an email from our Service Department with tracking information, or if you're a local client your order is ready for pick-up.